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Important information

Telephone counselling
Tuesday: 14:00 – 16:00
Thursday: 10:00 – 12:00
telephone number: 05231 4581886

Thursday 12:00 – 13:00

The online video counselling takes place via Zoom.

Please click on this link:

You will be in a waiting room first. If many people seek online advice, the time in the waiting room may take longer. In any case, you will get your turn, even after the consultation hours are over. Please stay in the waiting room.
Finally a consultant from Flüchtlingshilfe Lippe e.V. will attend to you.

The consultation is taking place in German and in English. For other languages please organize an interpreter. This person can also take part in the conversation via the link (above). She/he should also come to the waiting room.

For your information: The number of your device (mobile phone, computer, …) (IP address) and the times of the call will be saved by Zoom. The video (images and sound) are not saved.

Personal consultations by arrangement
Personal consultations can only be arranged as appointments. To make an appointment, please call during the telephone consultation hours or write an email to